Returns & Exchanges
All full-priced items can be returned for an Online Credit Note (e-gift card) within 14 days of receiving your parcel. (21 days for international returns)
You need to contact us prior to returning your parcel, so we can send you a return ticket.
In order to receive an Online Credit Note, your return item must meet the following conditions:
- must be received within 14 days of receiving your order (21 days for overseas parcels)
- must be new and unworn with all original swing tags attached
- must not be marked as a Final Sale item on our website (this is in the product description and applies to all styles which are reduced to $30 and under)
- must not have make-up or fake tan marks
- must not smell of perfume, deodorant or washing power
Make sure to also include your order invoice.
We will inspect all return items upon receipt - any returns which fail to comply with the above will be sent back to you.
We will not process returns until your item is received by us.
Please note that while very effort is made to accurately display the colour of our garments, as computer monitors vary, we cannot guarantee that your monitor's display of any colour will be completely accurate.
TEES & SWEATSHIRTS: UNFORTUNATELY WE MAKE THIS ITEMS TO ODER, PLEASE MAKE SURE TO SELECT CORRECT SIZE. WE ARE ABLE TO ACCEPT RETURNS ONLY IF THE ITEM IS DAMAGED.
NO RETURNS FOR BLACK FRIDAY PURCHASED ITEMS, UNLESS THE ITEM ARRIVED DAMAGED FROM FACTORY.
FOR RETURNS OR EXCHANGES SEND AN EMAIL TO : SALES@ALINAANDTHESEA.COM
OR CONTACT US LETTING US KNOW YOUR ORDER NUMBER